Call us +44 (0)1752 492750 or Email us info@nathanandstock.com
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FAQs

What are the minimum order quantities:

Gift boxes:  1000+ pieces (depending on type of box),  Cabinets: 5 units,  Complete point-0f-sale displays:  30 sets,  Display components:  50 pieces

Where are products manufactured?

All products are manufactured at our approved factories in China.  

What currency are invoices?

We use US$ for all orders.

What are payment terms?

Deposit is usually 50% on placing order and  balance on completion of order, prior to shipment. 

Where do you ship to?

We can ship worldwide – we currently send goods to customers in the UK, USA, France, Germany, Portugal, Mexico, Dubai and Panama.

How long does production take once you have approved a sample and placed an order?

Once a sample is approved, manufacturing times are: boxes – 6-8 weeks, displays 6-7 weeks and cabinets/counters 5-6 weeks (but please allow longer over Chinese New Year as factories close from end of January for 2 weeks).  Shipping by sea is a further 4-5 weeks (however container shipments are quicker) and by air 7-10 days.

Who pays for delivery?

We do not include delivery charges in our quote as many customers have their own preferred shipping company.  If you would like us to arrange your shipping, we can organise a quote for either air or sea delivery. All prices are ex-factory unless stated otherwise.

Do I have to pay VAT and duty?

Yes and this is usually payable on receipt of goods.  Taxes and duties vary depending on the type of goods and  the country receiving the goods.

 

 

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